Test. What do you like best about working here? Therefore, any date prior to 2019 might not be accurate. Any experience welcomed Job Description. Apply to Production Supervisor, Order Picker, Account Manager and more! Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. The purpose of this page is to help you prepare for your job interview. amir_sykes7. This is an answer you can build on. * Prefer some Operations experience. "For the most part, my company abides by all labor regulations. For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. You can also refer to any positive employment references. They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. What type of role would you want to gain in the future? About This Job. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Education and Experience: While performing duties, counter areas are often hot with steam from steam table and food vapors. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. Great job by the management team and employees- This is the kind of experience you dream of getting instead of the forced smiles and eyes rolling. Estimated $24.8K - $31.4K a year. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. 2123-Veterans Pkwy & Bass Pro Dr PX, Clarksville, INDIANA, UNITED STATES (. You're wanted here: Maybe you have read case studies that you lean on in these instances. The interviewer would like to know if you have taken any food specific training or certifications? That's so great to hear! Currently, at my center, the schedule changes so often that we are required to look the day before to see if we are scheduled to work. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. Edge Reading, Writing . However, you can make it more unique to you by talking about the cultural values or company offerings that make you feel like a valued employee such as welcoming employee feedback and ideas, rewarding excellent performance with incentives/recognition, or providing tuition assistance, advanced training, or leadership development programs that help employees grow. Then pivot to balance that example by talking to the interviewer about scenarios when you feel it would be inappropriate to protect a coworker by taking the fall for actions such as stealing, misuse of equipment, etc. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda . As a shift leader, you may be responsible for managing the restaurants inventory. The highlight for the interviewer the primary factors that made your leadership style a success. We're committed to being your source for expert career guidance. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. ", "Yes, I use Facebook and Twitter regularly. Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. I see that you mention ABC and XYZ in your job posting. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. Full-Time. You can make it even stronger by sharing the skills or characteristics you used to excel as a training coordinator such as adaptability or an ability to learn quickly. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Good job! 5007 Total Views. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. You must create your own answers, and be prepared for any interview question in any interview. When you state your weakness make sure you say what you are doing to overcome that weakness. It is also important for shift leaders to be able to motivate their teams and provide feedback on performance. 2494-North Dupont Hwy & Leipsic Rd PX, Dover, DELAWARE, UNITED . This meant that I needed to multitask between taking orders, delivering food and checking on customers. With that said, I am very confident in my ability to quickly succeed. We do this by creating interview questions that we think you might be asked. They must also be able to work independently and as part of a team. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. ", "I am a team player with very few limitations to my schedule. (13) Please notify me of your plan. Email *. Panda Express- Shift Leader. Have a question or concern? It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain. This is a solid response. 48 terms. My absolute favorite thing to do is to travel and couple it with reading: on the beach, on the plane, or just read about the cool intricacies of the place I'm visiting. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. When factoring in bonuses and additional compensation, a . If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. As the restaurant industry continues to evolve, Panda Express Shift Leaders must stay up-to-date with the latest technology and digital transformation trends. We accumulate 120 hours and we lose them if we do not use them. Here are three trends influencing how Panda Express Shift Leader employees work. Recreational Impacts Sports & Ethics. Honesty and integrity are valued by all employers. . If I could further my education in any way, I would choose to take courses in leadership and management. "I do not believe in 'taking the fall' for people based on protecting them. Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. 62 Panda Express Shift Lead jobs available on Indeed.com. Being a leader not only calls for taking control of a situation but communicating and working as a team.". Employees at panda express can earn $30000 annually in the United States. Shift Leaders typically work 40 hours per week, with shifts ranging from early morning to late evening. Dress formally if you are in a management-level interview. In my previous position, I was responsible for counting out change at the register and balancing our daily sales. "My schedule is very open except for Monday evenings. 1 all food is cooked 165+ Shift Lead Panda Express 8411 Bent Branch Drive, Irving, TX 75063 Interview as soon as Wed, 2:00 PM. This question is a great way to learn more about the candidates personality and values. If you still have uncertainties about the position that needs to be clarified, this is an opportunity to get those answers as well. Flashcards. Great answer! You can strengthen your answer further by talking about how your degree will benefit your career path. You can also use your ability to lead by example to show new employees how to do their job correctly. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. It was inspiring. The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. My end goal is to gain a leadership position with Panda Express so some training as a team lead would be valuable as well. Pay Range: $17.50 - $24.50 / Hour *. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. Shift Lead Qualifications. 58 terms. be all in for highest engagement and excute now! Panda Express Hourly (. Can you tell us about your previous work experience? Do you respond to each customer with professionalism and patience? Share that you have the means to get to work consistently and on time. It was a very cool experience because it showed me that I love to teach and train. After you do your research on the company, write down some questions that came up for you. It sounds like you have a history of being trustworthy! On-Going Career & Leadership Development Jayjay463 PLUS. However, you need to go deeper by talking about how you respond in situations that require a quick solution. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. Of course, your posts always make me hungry! Module 1 Panda Express PIC Test. What would you do if a team member was not performing well? The restaurant is clean both inside and outside. As a customer of Panda Express in the past, I appreciate the value you put on customer service. That is where I find out about new entrees being offered and also recently about the scam post on Facebook.". You can improve this answer by talking about how far in advance schedules are supposed to be produced and how employees felt about the frequent changes. "When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. There is always a healthy way to cope. ", "I appreciate that Panda Express has such a strong focus on cleanliness. They want to know they can trust their employees to do the right thing. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Be strategic with your questions. Flashcards. ", "I would need a refresher on the business management aspect. Is the overall food/ingredient quality better than their top competitors? Choosing to further your education to help you along your career journey shows initiative and a willingness to work hard to achieve a goal. 4 Water To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. ( customer service, clean store, food quality, associate growth, inspire, and build leadership), restock and being prepared for peli hours, plan for the win and have your team on board, Ability to not take things personal, but more as a learning opportunity, sensing others' development needs and inproving their abilities, Knowing when to give good and feedback as a learning tool, Be recognized as a world leader in people development to become loved by our guests. 7.no sae key-emergency You can use your ability to explain complex processes and procedures to train new employees effectively. Medium: 3 sides 3 entrees, serves 18-22 In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. when running shift, PIC is person in charge of delegating and running shift. You've used a strong example with a positive outcome. "I would like to see my experience in leadership grow over the next few years. You will support in creating a vibrant and welcoming environment for our guests. 95 terms. Answer dates might appear two to three weeks before they were published. Food Safety: * Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. Sign up. Share a Situation that had a positive outcome. Flashcards. I would love to end up in a supervisory role later in my career. When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". Discuss how this position stands out to you over any others. State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them. The more flexible you are with your hours, the better your chance of getting hired, so be flexible! When answering this question, it can be helpful to include information that shows your leadership skills or other qualities that relate to the position. Paid Training to prepare you for success The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. Learn. Because I am an open leader, my team will let me know if I need to clarify anything. - Is this a replacement search or a newly created role? Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. If there is a reason you believe you require an accommodation, please reach out to Human Resources. Should I end up on these social platforms, I will be sure to follow Panda Express. Pay Range: $17.50 - $26.00 / Hour *. Full-Time. I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. When I face a difficult customer, I find that it is usually due to a breakdown in communication. High performance teams are becoming increasingly important in the restaurant industry. POSTED. Good job! The king ordered the *peons* to What was the significance of the *Mendez* v. *Westminster* court decision? You can enhance your response by also talking about how cleanliness protects not only customers but also employees, which helps ensure appropriate staffing levels. Hires 18+ Job Description. I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage. Morning Shift - Kitchen Help (2036) Closing Date March 9, 2023 At 500 Pm. You can give the interview clearer insight by sharing specific aspects of business management you'd like to review again and how that additional training will benefit your location or team. sink 120 in 1 min I can see the balance you're trying to find in this answer. Website. My co-workers didn't like being called out, but eventually, they came around. How would you describe your ideal candidate for this position? If possible, keep your reply related to the career path for which you are interviewing. So PIC can mean different things. What do you enjoy about the culture, and how does it align with what you are seeking? 44. I will often get a group of employees together and work out a game plan on how to accomplish the goals. If you know of any industry-specific certifications required of you, be sure to address those in the discussion. Education and Experience: * Some high school. Get a free, personalized salary estimate based on today's job market. Panda Express Assistant Manager jobs - indeed.com. When answering, make sure to mention how much experience you have working with money and emphasize any relevant skills or certifications you may have. Finally, talk about the outcome you achieved. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. Prefer some Operations experience, Food Safety: Additionally, the company may offer bonuses or other incentives to employees based on performance. I would be thrilled to build a lucrative career with Panda Express. High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. Interview and hire new employees.Review financial statements, sales and activity reports, other performance data to identify opportunities for cost reductions or service improvements.training and coaching associates making weekly schedule, store Inventory, labor planning and food orderingled and implement company's culture . 6.cash pull- dont exceed $600 Healthy lifestyle, continuous learning, developing others, acknowledging others. Hmong Innovating Politics; Activity. Which word in sentence 1 is a direct object? Panda Express. Some high school If being a good leader means being a follower, then that's the role I would take. Don't forget to share the positive outcome. Our interview questions and answers do not represent any organization, school, or company on our site. Test. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". In total, I took 12 vacation days out of my 15 allotted days. The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . standingeagle1. (7) In addition, when I make calls outside this area, the likelihood of the call being dropped is very high. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Panda Express Interview Questions and Answers. I am looking forward to apply these skills and my . Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Averages based on self-reported salaries. ", "My verbal communication skills are strong; however, I would say that my written communication skills are not as strong. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. They also offer sides, appetizers, desserts, and drinks. proactive, respect win-win, great operations, growth, giving. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. It doesn't have to be a formal role as a manager or supervisor. How do you manage the stressful times? A free inside look at company reviews and salaries posted anonymously by employees. Remember to review the job description and find an experiencethat relates to what they are looking for. My previous job as a manager required daily cash handling and nightly deposits. How would you measure my success and what could I do to meet your expectations? Opportunities for growth into Management positions. As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. It's also important for you to share about a time when your ability to follow directions and listen to leaders helped your team achieve success. This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. The estimated base pay is $31,797 per year. COVID update: Panda Express has updated their hours, takeout & delivery options. 3.no shared registers The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. We value diversity in all forms and know the strength it brings. Can you tell us about a time you went above and beyond for a customer? This is a good starting place. I was sick just 2, and a note from my Doctor accompanied those. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. 3 any reheated food is cooked at 165+ I can see where you're going with this response! Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Consider improving your answer by talking about any steps you'd take before calling HR. Your input helps Glassdoor refine our pay estimates over time. When answering this question, it's important that you share a past example of your leadership experiences. - What is your favorite part about working here? Continuous improvement is an important trend for Panda Express Shift Leaders to understand. Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. If possible, let the interviewer know you can work on weekends and/or holidays. Try to think of a time when you went above and beyond for a customer. PIC of store is actual title Assistant/General Manager. Looking at the situation from the customer's perspective is a great place to start! I've learned to compartmentalize a situation into smaller parts to cope with situations. You've indicated that you sometimes have to respond with a quick solution to win your current role. When it comes to clients, I will apologize on behalf of the company for errors. Averages based on self-reported salaries. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. Jersey City, NJ.

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