He quickly started to get upset with us, making smart comments to us too (like other people on this thread). Who do I contact??? He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Palmera Vacation Club. Working hours Sun 9:00 am - 5:00 pm Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Read full review of Palmera Vacation Club. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. $291.18/mo Est. How do I get out of this? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. No travel service of real value is ever free. Thats just false for anything thats not outright property ownership. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. I've had my bank account since 1975 and want to keep it. If you enjoy the TUG website/forums or found value in the information you learned from TUG. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. I should be able to sue myself out of this contract since they did not sell my current time share. Read Also: Sailboat Vacations In The Caribbean. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. No we know why. One thing I have now witnesses and everything was recorded just last year before COVID 19. They think all they have to do is change their name or change management companies and people won't find out. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Should I contact the finance company as well to let them know we have canceled the contract? Argentina Australia Belgi (Nederlands) Belgique (Franais) And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. I did this for over an hour. At our age changing made sense if this transition occured. Click here to get notifications about new complaints of Palmera Vacation Club. VSI the company that supposedly sells your previous timeshare is also irreputable. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Bottom line: Palmera VC is a scam. JavaScript is disabled. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! If a deal is actually honest, it will still be there after you take a day or so to check it. to the resort just about 1 year later and went to the sales office Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. Verified customer. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Vacation Club. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Other restrictions may apply. Desired outcome: We stayed at the Island Links and attended a timeshare presentation. Useful. I have tried multiple times and never receive a response from the request. If we can verify it in our system, an email will be sent to you with your password. This offer only applies to new reservations. Scam Clue 4: A promotion demanding that you act now or lose the deal. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. And can't book anything. Clear all We didn't start to look into it more until we got home Sunday night. Some property-based clubs claim, or at least imply, that your membership is an investment. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Why? would get enough money to pay off their time share. Copyright 2020 Business Consumer Alliance All Rights Reserved. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. I have already paid $2655 plus $846. Scam Clue 5: A promotion that poses as an investment. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Amount in Dispute: $1,500.00 Thank you! Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. We purchased a timeshare with Palmera. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. Submit a complaint and get your issue resolved. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. We asked plenty of questions, figuring 4 heads were better than 2. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Some systems only allow USPS. No: TAR-6309. We were lucky and did not fall for their lies (in 2011). membership takes 45 days to activate, 15 days after you can We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. The BBB has this "company" graded an F with a multitude of unresolved complaints. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Nothing has been done and calling makes it clear no one cares. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. The complaint has been investigated and resolved to the customers satisfaction. Taxes, additional fees and charges may apply. When I called the number on the email, it took me to an automated service. To use our mobile site, please enable JavaScript. Customer Reviews are not used in the calculation of BBB Rating. First off, I want to say that the people from Palmera are so hard to get ahold of. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. After the tour, we had to go back to the office and he kept trying to convince us. Need to file a complaint? Please let me know about a class action lawsuit against Palmera if one exists. They have their own points system to be used within the resorts that are on Hilton Head. We were blatantly lied to about our purchase. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. Hawaii TAT Broker ID #TA-023-193-6000-01. Write reviews, ask and respond to questions, Some restrictions apply. So why do people still buy timeshares? Creating memorable vacations for our members. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. You can call member services, leave messages and never get a call back. Already have an account? All prices are based in U.S. dollars (USD). Palmera you have take advantage of to many families and it is time for answers. Login to participate on the website. No. Rental: CST: 2081369-50. He was not up front at all. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. I would also send a copy via USPS certified mail with tracking today. Reverse and return back to what we had, and reimburse us for the waste of our time in full. He purchased from previous individual owner 10 years ago. What is Palmera Vacation Club's Instagram? Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Offers void where prohibited by law. This is a massive operation I thought. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. To learn more, check out our blog What is a Timeshare and How Does it Work? Complaint Resolution Index (CRI) Explained. Vacation Club membership. I was puzzled by this statement. All-Inclusive resorts may charge a mandatory all-inclusive fee. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. File Complaint Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. In We purchased a 3000 point timeshare for $12, 500 from Palmera We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. You are using an out of date browser. All rights reserved. Sounds like your bases are covered. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Regards, You can find contact details for Palmera Vacation Club above. Need to find a different location? Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Looking for Palmera Vacation Club Login? What is the cost??? Initial Palmera Vacation Club complaints should be directed to their team directly. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Our friends did, for sure. He wouldn't take that. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? get quotes and more. Book by 8/15 for travel through 12/15/22. My wife and I was deceived and lied to, they are good at what they do. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. I suspect this goes on all the time. Contact them directly! Claim it and get a lot of features. Recommended Reading: Best Places To Invest In Vacation Rental Property. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. Often, you can answer the scam-or-not question before you even see the details of a club promotion. Points 3,000 . Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. incorrect. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Congrats on finding TUG. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Prove them wrong! Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! Please let me know what happened or who to contact. product but we could spend more $ and upgrade. Read your contract for rescission and follow those directions exactly as stated. On their websites, both businesses proclaim the best deals on vacations. 1 complaints for Palmera Vacation Club. TUG saves owners more than $20 Million dollars. Some. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Palmera Vacation Club Company. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. The latest review amount billed was posted on Feb 28, 2023. How much do you spend normally on your hotel? With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. I want to close my bank account in hopes of getting away from these vultures. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. BCA has no information regarding government actions at this time. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Theyre selling pie in the sky, and Marie Callender is better at making pies. We asked plenty of questions, figuring 4 heads were . showed us were significantly less than what was actually Still no return calls. Cancel.We want out of Palmera. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Each unit is professionally decorated and refurbished every year. Do we have any recourse to either go back to original rules when we joined or get out of contract? Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. You wont have to exchange your vacation week or points. Weeks Float . Palmera Vacation Club Members Association, Inc. My son in law own(s/ed ?) *****. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. We did not need Palmera without this. BBB reports on known marketplace practices. Reporter3228572. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Repeat this to yourself as often as is necessary. Washington Seller of Travel Reg. I'm tired of the lies. This business is not a member of Business Consumer Alliance. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. You May Like: Disney Vacation Club Rentals Grand Californian. So they could either buy it back or he'd just quit making payments, so they let him out of it. Please dont include personal, political, ethical, or religious commentary. It may not display this or other websites correctly. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Write reviews, ask and respond to questions, I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Registration as a Seller of Travel does not constitute approval by the State of California. They promised it would be sold in 3. We told him flat-out during the tour that we are not interested. Reply. When I booked out trip, it took a solid week to speak to a representative. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. She gets rude too and tells us she guesses we just like to waste all of our money. The only outcome youve been selected for is a fleecing. get quotes and more. With the average cost of a timeshare, you will have already made up what you paid for and more! Mr sheldon kept on with his attack he threaten to f- up our credit. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. RCI members must redeem this exchange offer through the contact center. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments).
