What! I tried calling the number on one of the letters received for this pipeline update - to no avail - there is no one to answer the following number: [protected] If they were cutting that much off they shouldve just told us they were going to cut the whole tree down! Consumers Energy will trim or remove trees interfering with electric restoration activities. Contact Us | Consumers Energy Jackson, MI 40 Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help. Requested a meeting with Consumers and tree service manager to no avail and denied. Cut them in a horrific manner. These trees will be marked with two white dots. Fast growing. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. Your employees who are in the field checking on problem calls need to be able to the tell the customer what the decision on a situation so that they can take appropriate action. The tree company manager told me he had a meeting with Consumers and gave him permission to cut both trees down (marked to be trimmed). Street/Sidewalk Construction and Maintenance, Diseased trees, or suspected diseased trees, Low-hanging branches or other unsafe conditions. Generally, spongy moth populations naturally decline due to disease within 1-3 years of an infestation peak. On Tuesday 9/13/22 our HVAC system received its annual inspection by Moore Mechanical and all was well. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Consumers Energy. to meet with CE to learn about the scope/timeline/tree cutting procedures of the powerline upgrade project running the length of Broadway from Stadium to Parkview (and on to the Westnedge Hill area). 1 0 obj Lights off in empty rooms, devices of all kinds unplugged when not in use, added as well. While evidence of caterpillars is present in many locations, the trees were not as severely impacted as those within the treatment area. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners. I called and spoke to an agent and said I know you want a payment arrangement but I cannot pay both places I asked if I want someone else to move over there what do I do they said you just stop the service the bill with stay with you and they will have to be able to get service in their name and that is what I did only for my son to be told today the bill has to be paid before it can go into his name. She disagreed. Michigan power outages scrutinized; providers say tree trimming is fix Canadian National ( CN ) Railway Companyis planning to repair a broken rail near the Green Road crossing in the northeast corner of Meridian Township . Starting june 16 2022 at 3:30 PM curran michigan was hit by a wind storm being one of the first places to lose power. Zip Code. It's not my fault and I did not cause damages to Consumers Energy's equipment or cause it to malfunction. I just wanted to let someone on the management team know that Anthony's customer service was great! Therefore, the treatment area is not based on the presence of caterpillars, but rather how heavily the caterpillars are impacting tree health. Then charge a service few every month which is more than the energy we lose. A response and compensation for losing so much food and having to power my house with a gasoline generator for three days. endobj She needs to be in business on her own that she will be a millionaire. Leaving these caterpillars in place will help ensure the disease spreads to other caterpillars. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. So BIG thank you to him! The contractor provides the city with the expertise of a certified arborist capable of assessing tree conditions and making recommendations to save or remove trees. We called to have service restored and they said they would come between 9am-12pm and someone needed to be home. 'Tree Butchering' | Homeowner protests Consumers Energy with sign I explained this and they did not care only said payment arrangement I gave them my home addresses for the past 15 + years where you can look at the payment history and the payments come directly from the account I still have. I again filed a complaint with Consumers Energy. Please let me know what went wrong. To whom it might concern; as of July 2nd, 2022 I am writing this email as a complaint for harassment , threats I have on my voicemail for non payment and I have contact consumers many times over 2020, 2021 , and now 2022 for the State relief program and because for hardship President / Governor have passed the order that no company should be harrassing or threading customers when they going thru hardship for non payment neither shutting service off and as well as helping them to resolve the problem and enroll then into the State relief that was passed .. now I have had a called from a lady from consumers energy harrassing me and trying to force a recording when I never allowed it and I said that I do not want anyone cutting my consumers gas in my property located in 1510 Leon rd walled Lake Michigan 48390 and nor I give any consent to take anything unless a court order says to pay when there is the State relief that should be for all the people.. Now the lady that had contact me have hanged up and said things never said and she said that she will record my conversation when I never allowed it .. System Improvements Tree Trimming 5/5stars . Download Tree Planting Program Order Form, Comparison spreadsheet of available trees. Why am I being inconvenienced as a paying customer? Replacement of my refrigerator. This review was chosen algorithmically as the most valued customer feedback. Final push for Consumers Energy crews to restore power to customers Small debris, such as leaves and small limbs, will be cleaned and removed. Again I have rights that would like to see the companies Policies and pandemic, policies and customers rights to be mailed to me as register mailed thru USPO as well as a bill because I never got a bill from consumers energy and all I got a threat voicemail saying that I will have the gas consumer cut and threading me to pay when by law and constitution thats not right to do .. I hope that CEO or someone other than the lady threading me on the phone call could call or send me a register mail explaining all is going on and how would this matter be fixed .. thank you sincerely ADRIANA FARANSO .. No note, text, email or call. The Citys forestry expert periodically inspects moth/caterpillar feeding trends and conducts egg mass surveys in the winter, as necessary, to determine likely population outbreaks. Now we lost power this past weekend for 3 days. <> I can see the need for public safety and the need to trim, but I wish you would communicate with your foresters that theres a balance.. The National Electrical Safety Code requires them to do so. The letter states that they are not responsible for the damages to my appliances. Once Eligo's 2 month "get acquainted" period is over, it can rip off customers like me and CE won't do a thing about it. I want my camera doorbell and fan replaced. I will cancel my contract come May! We apologize for the inconvenience! Also, I was told its a misunderstanding on my part. I have a bill for a utility company but it does not belong to me. Pruning is a specialized service aimed at helping to improve the overall health of the trees. If you are a TreeGuard Assurance customer and you experience an outage related to your overhead service drop, simply file a claim and we will send a certified tree trim crew to haul away tree debris and trim back trees within a five foot radius of your line. Our process for trimming trees is designed to foster communication and collaboration with customers every step of the way. Good job leaving me with a stellar first impression, Consumers Energy. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). In late summer, caterpillars lay their eggs. DTE Energy Customer Service Phone Number (800) 477-4747, Email, Help Center Utility DTE Energy 197 Customer Service Updated on 09/28/2021 Contact DTE Energy Customer Service Overview Reviews Q&A Contacts Advertisements DTE Energy Phone Numbers and Emails Toll-Free Number: (800) 477-4747 Power Outage or downed power line Call. We're sorry for any inconvenience and ask that you try again later today. Teach your kids to walk around a tree and ensure there are no power lines running through or near before climbing. 1 talking about this. Recently received a call from someone with a cell phone. Vice Mayor Sharon Tilmann voiced her concern about the amount of tree Consumers removes when they clear lines. Very unprofessional. They just sent my name to a collection agent for $20.37. Residents often ask, what can we do to help reduce the moth infestation?. This is unacceptable and unfair. Mature height of 15-20 feet. Hall provided several examples of trees before-and-after the process, and offered diagrams and charts to explain the best places to plant the best types of trees around power lines. My family farm has been in the family before electricity was available in this area. If the tree is, however, on your land, you will be required to pay for trimming trees yourself. This will surely increase the credibility of your complaint. We are intermittently experiencing technical difficulties with processing payments. That evening we tried to turn on our AC and it did not function. I am aware of the Pipeline upgrade in my neighborhood and have received documentation to this effect. Quora User Lives in Earth (1950-present) Author has 2.3K answers and 2.6M answer views 4 y Related If Consumers Energy has trimmed or removed trees in a private utility easement or in the public right-of-way adjacent to your home, please place it out in accordance with the city yard waste composting service and the Department of Public Works will pick it up on your service day. RE: Account [protected] On 07/23/22, received a collection notice for the final bill! pines, spruces) may require the attention of an arborist. That resulted in a cost to me of $707.00 for a new board, (just the part.) Outage rebate policy change. Consumers Energy working to restore power to over 190,000 customers Desired outcome: I have to quickly run and throw my main breaker to prevent more devices from frying when they restore power. Pleasant meth dealer, Friday forecast: Inch an hour of snow possible, Marijuana payments to be distributed to mid-Michigan municipalities and counties, Mt. Wood Chippers Carlton Professional Tree Equipment. Medium growth rate. For trees with which you are concerned (e.g. Every time the wind blows we seem to lose power. Mature height of 15-20 feet. Desired outcome: I need to be able to have my sons family move into this extremely vacant house that can easily be confirmed with a home visit by consumers energy. Trees and Power Lines | Consumers Energy In this event, we will do our best to inform you of those changes. Attractive shape and interesting reddish bark with white markings provide year round interest. I understand even if I cancel Eligo today--which I did--I must pay its outrageous rate of $14.49 per mcf--or maybe even more!--for 2 "billing cycles. Address. If A Tree Falls On Power Lines, Who Is Responsible? Who is responsible for trees located between the sidewalk and the street (public right of way)? The inventory will allow the city to care for the existing trees and to strategically plan for future planting and maintenance. They may be infected with a fungus or virus that is helping to kill spongy moth caterpillars. If you receive an error, please return later this evening to view your updated balance and make a payment if needed. But when a tree is close to power lines, you may have more to be concerned about than falling. We did not receive any communication from anyone ever about this. My current bill of Oct 2022 is - 92.51$ credit, my amount due is 0, yet my balance is $405.28 and on this current bill I am reading that starting next month the SPP amount will be $150. Asplundh Tree Expert: Reviews, Complaints, Customer Claims Please contact 616-940-4817 for more information on this program. They replaced the circuit board for the refrigerator's ice/water maker, but it fried immediately. The owner of this site is using Wordfence to manage access to their site. To review more information related to the regulation of private utilities including gas, electrical, and video/cable or telephone service complaints, please visit the inquiries and complaints link. I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. Distinct, beautiful tree. My brother and sister n law were living with her caring for her until she passed after she passed they remained in the home. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. They sent someone out the dig up the yard and covered it with hay. This amount is at the fault of miss handling my payments sent in by myself. For electricity to be restored and compensation for pain suffering and loss of food. The trees had to be removed shortly afterward, Tilmann said. Want the damage repaired. "We are grateful for the patience of our friends and neighbors, and are going to stay in 'storm mode' until everyone . The cost for each tree is shared between the homeowner and the city, with each party paying for half the average unit price bid for the trees. These trees must not be planted under utility lines. Phone: [protected] Clusters of foot-long, white, fragrant flowers in early summer. Further, neither CE nor the Michigan Public Service Commission seem to regulate an alternative gas supplier like Eligo in any way. Until I get a call from Consumers Energy indicating who (by name) needs access to my property and why - entry will not be possible. Desired outcome: To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. As of today at 11:45am june 18 2022 they have yet to fix the issue. One neighbor in the Dye Krest Woods subdivision hired a crew to clean up what Consumers Energy's contracted tree service left behind when it cleared trees away from power lines. For the best performance on this website and others, please upgrade Finally after talking to the rep for sometime and trying to explain we asked for a supervisor. My entire home smelled of burnt wire and the fire department was called to my home and my neighbors home. 0:00. Consumers Energy tree trimming ruined landscape (Letter) I'm a low income individual and beginning of January 2023 consumer energy transferred an old bill from a previous family in my home to MY bill, ie, different account number and social security number from the previous Tennant. % CN Utility Consulting - Founded in 1999 to provide utility vegetation management (UVM) consulting services to utility companies, regulators and UVM service providers. As of this morning, as far as we knew, no one came to look at the situation. Consumers had recently done work on the electrical lines on my street on June 3, 2022 and around June 9, 2022. Our house is also only 10 years old. March 15th - April 14th and July 16th - October 15th These periods are collectively referred to as the "Lessor Risk" period when the risk of transmitting oak wilt is very low. I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. "Freezing rain events cause just massive tree falls, and then the ice on the line weights the lines," Rood said. All rights reserved (About Us). Green Vase Zelkova: A graceful shape, clean foliage, attractive bark. Yields hard pea-sized to 1/" fruit that is brownish or russet colored which persists into the winter. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. Mature height 25 50 feet. Give that man a raise! Use Our Contractor Database. After flowers fade, the tree produces seed capsules that attract songbirds. <> Consumers Energy - poor customer service with forestry division Now in 2022 they came out and marked tress to be cutdown/trimmed. Everywhere else was back online within a day but we have yet to even see any trucks or utility vehicles out in curran Michigan. This trimming is considered normal maintenance and reduces outages in high winds. In speaking to one rep we were told nothing could be done and credits are never given, period. Deep dark green leaves persist late in fall turning to yellow-green. He also asked if I didnt see the blue paint marking? After our call, I went out and had to really look to find the approximately 2-inch mark of blue paint on a Blue Spruce. Bids are taken by the city in September of each year, while planting takes place generally during the months ofOctober and December. According to Consumers, it is not their fault and is due to unexpected equipment damage/malfunction. 280 Lighthouse Circle Maybe if you're spending $10,000 a month for energy, but in relative terms if you are spending between $100-$250 it is significant. I have had the well people here checking the well pump. Instead of closing out her account because my drivers license at that address they simply switched the $2700 bill to me. We usually do a much better job and we fell on our face here, he said. DTE has about 2.2 million customers across southeast Michigan. Consumers Energy is carrying out a five-year, $5.4 billion plan to build a stronger, smarter . We always recommend using a professional tree trimming service to perform the work. Terrible service. Your access to this service has been limited. Location of Property (nearest cross roads) and brief description of inquiry: When I call any company of any kind, the problem isn't when I'm stuck with a robot that just sits there and overexplains what buttons I should push, depending on what I called for; the problem is when the first list of options DOESN'T INCLUDE GETTING CONNECTED TO AN AGENT!!!

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