Call us at 800-288-6006 if you need help finding the perfect cruise. Unless otherwise agreed, the price does not include non-UK departure taxes or airport improvement tax (on some itineraries this will have to be paid locally); shore excursions and personal expenses (for example, onboard drinks, laundry charges, health and beauty treatments, hairdressing, telephone calls, etc. Cruise with Confidence | Celebrity Cruises These detail our health screening and testing processes before you sail to ensure that you do not have COVID-19. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact us (if booking direct) or your travel agent and give notice in writing to ensure safe receipt of the cancellation. Deadlines for cruise deposits, payments & refunds (cheat sheet) . PDF CRUISE WITH CONFIDENCE - Royal Caribbean International You can redeem any FCC by calling us! 5.7 What is your liability towards guests? Cannes Film Festival Deadline[8] Im Juni 2019 wurde er beim Sydney Film Not meeting any special request for any reason will not be a breach of contract. Recently many airlines have reduced the number of free pieces of checked baggage you can take on transatlantic flights. Whilst we and our suppliers will endeavour to meet reasonable special requests, we regret we cannot guarantee that we/the supplier will be able to do so. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or they will not be permitted to sail. final payment date? - Celebrity Cruises - Cruise Critic Community That typically can be done while you are on with them to confirm the receipt of the email. You may then be left at any port or place at which the ship calls without us incurring any liability. Celebrity Cruises or RCL Cruises Ltd limit of liability for any shore excursions activities is covered in section 4.6 of these Booking Conditions. The contract between us is governed by English law. We will not be deemed to have unduly delayed advising you of the cancellation (i) 20 days before the start of the package in the case of trips lasting more than six days, (ii) 7 days before the start of the package in the case of trips lasting between two and six days and (iii) 48 hours before the start of the package in the case of trips lasting less than two days. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. If an item is left onboard, whilst we will assist you in trying to recover the item, if we are unable to do so, then we cannot be held responsible and we will refer you to your travel insurance to make a claim for the item. You can write to the Marketing Department at RCL Cruises Ltd if you wish to not receive marketing and promotional material from us. You will have to pay any costs, expenses or losses suffered as a result, and we will not pay any compensation or give you any refund. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. For any claim involving death or personal injury or delay of or loss of or damage to luggage the only liability we have to you is in accordance with The Athens Convention. Please note, that for any of our ships sailing from a port in the US or Canada, the minimum age for the above policy will be twenty-one (21). Please note we do not guarantee travelling with guests will be confirmed on the same flight arrangements, although we endeavour to meet this special request. Information on health is also contained in the Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. You must have travel insurance which covers your medical care, quarantine and repatriation in the event that you contract COVID-19. Affluent Media Group, a Dotdash Meredith company. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. Celebrity Select Dining is subject to availability. Matches and normal lighters are allowed onboard. Please note: The date of departure means the date the arrangements you have booked with us commence. We have additional measures and Supplementary Terms and Conditions in relation to COVID-19. ** FOR TRAVEL AGENTS ONLY **Celebrity Central www.celebritycentral.co.uk is our easy to use travel agent website. Shore excursions may involve or require physical exertion, or involve a degree of risk or danger, and you should carefully consider whether the shore excursion is suitable for you. 1.10 If I have to cancel my cruise holiday, will I receive a refund? We reserve the right to reassign guests to a standard stateroom where there is no genuine medical need for an accessible stateroom or cancel the booking, in order to ensure the above. Ashley Kosciolek. 5.4 What about advanced or delayed sailings and changes to the itinerary? Celebrity Cruises: Payments and Refunds - Vacations To Go The minimum age for infants to sail is six (6) months, as of the date of sailing and twelve (12) months, as of the date of sailing for Transatlantic, Transpacific, Hawaii, Australian, selected South American cruises and other selected cruises. By using, participating in, engaging, or booking any recreational activity, you accept these risks and agree that Royal Caribbean International, Carrier, its employees, directors, servants and agents are not liable for any claim by you, your dependents or legal representatives in negligence, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage. On our standard fly/cruise package holidays, we offer flight departures from a selection of UK airports. This includes, for example, any additional services or facilities, which your hotel or any other supplier agrees to provide for you, or where the services or facilities are not advertised in our brochure or on the website, and we have not agreed to arrange them. This means that if you purchase a Celebrity Cruises flight inclusive cruise holiday (where flights are arranged by Celebrity Cruises Inc. or RCL Cruises Ltd), in the unlikely event of our insolvency, the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. 2.6 What are the passport and visa requirements for my holiday? Where you build your own package, if you require transfers you will need to add them to your booking as these are not added automatically. Enquiries should be sent to Customer Relations Department, Email: [email protected]. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Asia, the Middle East, China, India, and Australia. Already booked? You must pay the applicable price of any such holiday. In this event, you will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Where we are found to have been negligent this limit is increased to 400,000 SDRs (approximately 379,000). Occasionally we may also be forced to cancel a U.S. back to back cruise due to local legal restrictions preventing us from allowing you to travel on this basis but will endeavour to advise you promptly after making such a booking if this is necessary (see Frequently Asked Questions, What about Consecutive Cruises?). Different countries may have different rules. Guests who purchase their holiday arrangements via our website need to ensure that all details are correct at the time of booking as amendment or cancellation charges may apply to any components that are requested to be changed at a later date due to any error or omission made by you. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. It is New Year's Da. For all potential guests considering cruising with Celebrity Cruises, please feel free to make contact with us in advance of making a booking to discuss with us any special needs. Any delay in providing us with these details will prevent us from being able to issue tickets. In the case of damage, destruction, delay or loss of luggage, if we or the airline prove that the damage, destruction, delay or loss was caused or contributed to by the negligence or other wrongful act or omission of the person claiming compensation, or the person from whom he or she derives his rights, we and the airline will not be liable for the damage, destruction, delay or loss, to the extent that such negligence or wrongful act or omission caused or contributed to the damage, destruction, delay or loss. C. Cruise-Only Holidays plus other services arranged by your travel agent or tour operator. Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. For build your own package guests, apart from the services relating to shipboard services as set out above, what is included will be as per your selection only. Occasionally, we have to make changes to the brochure and other details both before, and after, bookings have been confirmed and, even more rarely, cancel confirmed bookings. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. You will need to have your booking ID and date of sailing to hand or, if we have already received this information from you at the time of booking, verify that the details we are holding are complete and accurate. PDF Questions & Answers for Our Travel Agent Partners Regarding the Royal The program was first introduced last year on March 6, 2020, and gives guests far more flexibility to cancel cruises after final payment was due, and introduces a shorter time window when the . Find a Bargain Please choose a vacation type. Please contact us at 1-866-277-8452 to make changes to your cruise vacation.*. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. 2.2 Are there any prohibited items that I cannot take with me? This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. Copies of the applicable International Conventions and Regulations are available from us on request. dtsc org chart. Careers. Enterprise. Xfl 2022 teams. malaysia phone 1. This information will be provided as soon as we are in a position to do so. If there is time to do so before departure, we will offer you the choice of the following options: (a) (for significant changes) accepting the changed arrangements or. I just talked to a Captain's Club rep. Caribbean International and Celebrity Cruises Rebate Policy (FAQ's update 1 - 8/20/04) . For all Celebrity sailings departing between December 1, 2021 and March 31, 2022, final payment will now not be due until 60 days prior to cruise departure (excluding contracted groups). Guests who violate any alcohol policies, (over consume, provide alcohol to people under stated age above, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. Please email [email protected]. All Activity; Search; More . I logged onto Celebrity, pulled up my reservation and realized that my final payment due date was July 1,. The travel organisers own Booking Conditions will apply to your contract (with the exception of section 5.13 (c). Is Celebrity doing this to eliminate the price reduction refunds? Celebrity Cruises Extends Flexibility on Bookings into Early 2022 By continuing to browse the site, you agree to the use of cookies. force majeure as defined in section 5.10. If you choose not to contact your Airline in advance of travel then we would recommend that you check-in early for your flight, as flights are often full and your choice of seats may not be available. While every effort is made to ensure the accuracy of both our brochure and our website content, regrettably errors do occasionally occur from time to time, and information contained in our brochures may have changed since printing. This means you are not entitled to make any claim against us which is not expressly permitted by The Athens Convention or which is in excess of the limits provided by The Athens Convention. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation. Your actual flight timings will be shown on the Air Arrangements page of your cruise e-docs, which you should check carefully as soon as you receive these. . Individual staterooms can be booked by married couples whose minimum age is sixteen (proof of marriage is required at time of booking). If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, all monies you have paid for that booking will be protected by the above arrangements regardless of whether that travel agent becomes insolvent before or after we have issued our confirmation invoice. If you booked before 8/1/2010 it is still 70 days. Final Payment Due Date? - Celebrity Cruises - Cruise Critic Community Please note: Airlines may at their discretion refuse to carry passengers with certain medical conditions. The exception to this is where the claim or complaint concerns the absence of a safety feature, which might lead a reasonable holidaymaker to refuse to take the holiday in question. Please advise us at the time of making a booking of any relevant information we should be aware of and in any event we request that, if you will need special assistance, you complete the Guest Special Needs Form that will be sent to you with your Confirmation Invoice and return this to us without delay so we can assess your requirements.

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