Where appropriate, we're committed to working with external organisations and initiatives that promote transparent reporting of financial and non-financial metrics in the public interest. Remuneration Committee: Jacqueline Hey (Chair), Maxine Brenner, Michael L'Estrange and Todd Sampson. With a focus on continuous improvement, the Group is seeking to build on our established compliance program by investing in technological platforms that will support our management of business risks and meet the growing expectations of regulators worldwide. You'll have: A minimum of 5 years of experience within the Aviation industry. hbbd``b`z $@@}7"n \"A`IAD([RD @B +"b`` 1@ 3IX endstream endobj startxref 0 %%EOF 192 0 obj <>stream Since its privatisation 30 years ago, it has been finding creative ways to cut labour costs. But in the aviation chaos of the past few months amid huge numbers of delayed flights, cancelled flights, and after the loss of experienced staff employees have told us about their fears that the stellar reputation of the airline they love could be undermined. The Qantas Group adopts a proactive approach to enable identification, evaluation and effective management of the risks and opportunities that arise. The Group Business Resilience Management System (GBRMS) is an integrated response and recovery system across Qantas Group's strategic, operational and tactical environments, and is subject to a variety of airline and safety standards and regulations. Full time permanent position based in New York, JFK. A $200 million investment in operational resilience delivered a significant improvement in operational performance for customers. 2008/09 Qantas Data Book . :`lw The Group undertook our first climate scenario analysis in 2019 in line with the recommendations of the TCFD. We're playing an active role in setting and meeting these ambitious targets, and were guided by a simple philosophy: measure, reduce, offset and influence. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. Jetstar Group | Jetstar Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our GroupClimate Action Plan (PDF)in 2022. She holds a Bachelor of Commerce (Honours) from the University of Melbourne and is an alumnus of Harvards Leadership Finance Program. Rob holds a Bachelor of Commerce (Economics) from the University of Melbourne and a Master of Business Administration from the Kellogg School of Management at Northwestern University in the USA. "And then what they do is, they play one group of pilots off another group, and essentially threaten to take the flying a group of pilots is currently doing and give it to another group of pilots.". "All the disruptions that we're getting, none of them, in and of themselves, are anything different to what we deal with on a day-to-day basis," he told ABC's Four Corners. Our governance | Qantas AU We also report our findings in the Qantas Group Annual Review. We can't name the many employees we spoke to because they could be sacked for raising their concerns. 4.36 QFF follows the Qantas Group risk management practices, policies and procedures. The Qantas Group announced its Chairman succession on 28 June 2018. The Whistleblower Policy [PDF]outlines the operation of the Qantas Whistleblower program including what qualifies as a Disclosable Matter, detail regarding how Qualifying Disclosures can be made, who qualifies as a Disclosing Person and who the Eligible Recipients for Qualifying Disclosures are. Qantas staff fear the airline's stellar safety reputation is at risk as Insiders have told us how this strategy has backfired spectacularly. The Qantas Groups approach to doing this rests on three pillars: Looking Ahead, Delivering Today, and Acting Responsibly. "For pilots, job security is everything," he said. hR:)[%_f: -7Q&vj;gm ! q$u}^VQ PI Andrew is also the Qantas Group Company Secretary. The Qantas Group has paid all taxes that it owes and all tax compliance obligations are up to date. In the process, we aim to have a positive impact on the broader community and minimise our impact on the environment. OurModern Slavery Statement (PDF)outlines in detail the measures the Group had to take to ensure its survival, including the potential human rights impacts, on our people, operations and supply chain. In disclosing our financial performance, we comply fully with ASIC regulations, ASX rules and broader global reporting standards. In line with the guidance of the UNGPs, the issues were identified applying the lens of the risk of harm to people, and the severity assessed based on the scale, scope and irremediability of each impact. The occurrence of the above mentioned risks will have the following consequences in the event of their occurrence; The unmanageable increase in fuel prices may force the company to reduce its business operations(Thomas, 2014). As part of our wide-ranging contract with the Australian Government, the Group maintains an open dialogue on a number of issues that directly impact our business, including in relation to human rights. As a result, we have emerged from the pandemic a stronger and more resilient company. This policy establishes the framework for a formal risk management program by designating responsibility for risk identification and analysis, planning for risk mitigation, and outlining program management and oversight. due to superior cost and risk management 46 new domestic routes announced including 31 launched in FY21. We test the strength of our culture through annual employee surveys and analysis of retention and turnover, using the insights to find out what's important to our employees and how we can improve in future. Our approach to risk management starts with our first priority: the safety of our customers and employees. Comply with Group Management Systems and Policy. Modern slavery including child labour / forced labour; Cyber security including data and credit card protection. In FY22, the Group operated more than 220 repatriation flights for the Australian Government, bringing people home from around the world. As cancellations and delays threaten Qantas's reputation with customers and its budget faces challenging conditions, can the airline turn things around? The Board adopted its Board Charter (PDF) on 1 September 2003. And it was only realised it was done the wrong way just before the cargo hold was supposed to be closed.". It's been prepared to take really destructive decisions in pursuit of the bottom line.". endobj Since 2007, our Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent . Consistent with the Groups consultative approach on this complex issue to date, we expect that as our operation resumes, that our dialogue with stakeholders will also resume. View the highlights from the latest and previous Investor Days as well as the accompanying Australian Stock Exchange (ASX) releases and webcasts. On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. . Learn more aboutInclusion and Diversity. Talk to people in safety-critical roles in aviation, and it's often not long before conversation turns to the 'Swiss cheese model'. . Italian TMC Gattinoni Business Travel has opened a new office in Treviso, in the country's north-eastern Triveneto region, following the acquisition of rival TMC Btexpert. Qantas Investors | Sustainability and governance Both Qantas and Jetstar have introduced engagement and culture-focused training programs, covering 21,000 employees. Olivia is also on the Board of UNICEF Australia. Risk Management Policy | RBA - Reserve Bank of Australia Qantas told us it "grandfathers" older conditions for long-serving employees "from a different era of aviation",enabling Qantas to become more competitive over time. A current ground staff member told ABC's Four Corners: "Anybody that thinks the outsource of the in-house ground handling is not a problem is delusional. Secure Your Legacy. better managing the behaviour of customers. Tino is a Chartered Accountant, a member of the Securities Institute of Australia and the Institute of Company Directors and is a member of the National Executive of the G100. Risk Management Policy Sandvik Group The announcement can be viewed hereOpens in new window. Our sports and arts sponsorships are focused on supporting elite Australian talent and helping our national teams excel in global competitions. They've been beaten down. If there is a medical emergency, I'm required to run towards it and render all help required," Matthew Allsop said. The Australian Taxation Office (ATO) has advised that the Qantas Group is a key He has a broad range of commercial, operational and people leadership skills. They are: Our success as a business and our approach to corporate citizenship starts with the custodians of our brand - our people. Why Platinum, Qantas, Red 5, and Zip shares are dropping today Risk management is a part of decision making. So when we think about sustainability today, we define it in simple terms. Some staff we spoke to worried that what they view as the nickel-and-diming of staff is approaching a point where it could affect safety. The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. |w`ltDs:a^#8RW~s>br|7b}qa.}70}z? ;|k@@]Cv"}{ nvpw$/:`BZyY/UD0|pu!Hwm8m ZcAD19G&`BsGW'T'g0C-)> Ou3 ze1-?d*MM1xy{kxdzM]y=p5o=Mf[3*>v#AM "We're working longer hours. Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. Uniglobe Travel strengthens presence in Europe He has also been a press secretary and senior political adviser to various Australian political leaders and Ministers and worked as a journalist in newspapers and television in Australia, the US and UK. Opens in a new window Risk management creates and protects value. The Qantas Groups approach to creating and protecting long-term value rests on two strategic pillars: Looking Ahead Satguru Travel, based in Wembley, London, is joining Uniglobe's network alongside Istanbul's Karavan Travel, which has been operating since 1969. Photo: Qantas News Room. )urWubOrG@jSaGL3TQVQd; zt LR*E%p5s0"{a6z ,6(}`uh9!>_F#>U jyYdQ'n'TR6E]Mh"R(g&KLytK)i[yjMi%\RoJERtpzMnin7}xgeI: /&'!GmU0yDfT2!E'rP[V&HMs`%P,R!N&32&i>&B*E* The Group Policies apply to Qantas Group entities and employees in line with the Group's Corporate Governance . %PDF-1.6 % It is usual for each risk to have a named risk owner. security and internal audit risk across the Qantas Group. Qantas responded by applying to have their existing enterprise agreement terminated and push the employees back to the bare-bones-award safety net, with significantly lower pay and benefits. It is the intention of the Qantas Group to require employees to be vaccinated against COVID-19 and this is being explored in all our international locations. "Unfortunately, that has been usedas a threat to the pilots. Mr Finch leads a team that is responsible for the management of legal, governance, compliance and business integrity, safety, security and internal audit risk across the Qantas Group. He is a Fellow of the Royal Aeronautical Society and the Australian Academy of Technological Sciences and Engineering and holds a Bachelor of Science in Applied Science (Physics and Mathematics) (Honours) and a Master of Science in Management Science. "We're seeing them occur across multiple weeks, and ultimately that's where things start to increase in operational complexity. It expresses our commitment to provide for, or co-operate in remediation in line with the guidance provided under the UNGPs where we identify we have caused or to which we may have contributed or be directly linked to harm. The Qantas Group works with partners to make a positive impact in the community, address disadvantage and extend opportunity. Risk Management Policy - Timaru District Council You'll facilitate risk workshops for strategic projects/initiatives and business as usual activities as required. Prior to Qantas Olivia had held senior executive roles for a number of organisations including lobby group, the Tourism & Transport Forum and the Australian Tourist Commission. Risks do not exist in isolation from other . Qantas plans to hire up to 8500 staff including pilots, cabin crew and engineers in the next 18 months. "I don't work for a tea and coffee company. Managing climate risk | Qantas AU It can come with a hidden cost to morale. Qantas is committed to respecting all internationally recognised human rights, as well as complying with national and certain international laws, we voluntarily commit to uphold the standards of theUN Guiding Principles on Business and Human Rights (UNGPs)Opens external site in a new window. The global nature of our business means that we interact with government and their agencies across the regions and countries in which we operate. Prior to this, Mr Evans was CEO Qantas International & Freight where he led the successful turnaround of Qantas international operations and the arrival of Boeing 787-9 Deamliners into the Qantas Fleet. Financial Risk Management Policy Loss Prevention Procedure 2. *Subject to a dividend being declared by the Board. And, above all, achieve the highest standards of safety and integrity. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. Qantas Investors | Group Management Committee In addition to the human rights due diligence and risk assessment of new and recontracting suppliers, we commenced work to assess our existing unassessed supplier base. CHESS also has oversight of risks associated with regulatory compliance. More broadly, with Hong Kong open and China's abandonment of its zero-Covid policy, the IMF has forecast Hong Kong to grow 3.9 per cent in 2023, faster than Singapore's 2.3 per cent. Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. They feared the holes were moving closer together. The Qantas Group beliefs anchor our internal priorities and initiatives, including investment in training, effective communication, rewards and recognition, and commitment to diversity and inclusion. We define delivering today as holding ourselves to the highest standards in everything we do - and giving others the opportunity to evaluate our performance based on robust, publicly-available information. Our Code of Conduct and Ethics and our Group Business Practices document outlines the obligations of our employees, contractors and those we do business with in relation to anti-bribery and corruption, and together with guidance from global regulators, collectively form our anti-bribery and corruption compliance program. As a company thats been around for 96 years, Qantas is used to looking at the big picture. To find out more about how Qantas is advancing the best of Australia, We have a responsibility not only to meet expanding foreign and domestic anti-bribery legislation, but also to ensure that our business partners and those in our supply chain operate with a consummate level of integrity. As weve done during the pandemic, were continuing to transform to make sure were well positioned for the future. The Annual Report contains key financial information about Qantas, as well as important operating and corporate information. xkS;3[f! We do this by mitigating unconscious bias and improving access to flexibility, talent programs and dedicated leadership development. The Qantas Group entered the crisis in better shape than most airlines. PDF Qantas Airways Limited Safety, Health, Environment & Security Committee Rob Marcolina joined Qantas in October 2012 as Executive Manager Strategy and has expanded his role over the past few years to now having responsibility for driving the overall strategy of the Qantas Group, leading the group wide transformation program and day-to-day responsibility for Qantas IT systems, and their ongoing efficiency and effectiveness. Former Air New Zealand executive Cam Wallace has been appointed to lead Qantas' international and freight division. After COVID devastated aviation in 2020, Qantas announced it would retrench 1,700 ground staff at Australia's major airports. Unless they accepted Qantas's terms, it warned: "We will be left with no viable alternative but to have [the] flying performed by a new employment entity that can provide the cost base we need.". On the other hand, it could suggest that skill and experience, an important layer of defence, has been eroded. Therefore, job security is absolutely paramount, and pilots cherish their job security. All our suppliers are required to comply with Qantas' _W+ 3 0 obj After three years and $7 billion in statutory losses due to the pandemic, the Qantas Group has returned to profit with a record result for the first half of FY23. Using this risk-based approach, we may also deliver training to contractors, agents or persons who may act on our behalf. We recognise our responsibility to respect human rights by taking steps to avoid negative impacts on people and the planet from our activities, and by making positive impacts where we can. Andrew is a board member of the peak advocacy group for airlines in the region - Airlines for Australia New Zealand (A4ANZ) and is also a member of the IATA Industry Affairs Committee and an Advisory Board Member of the Tourism & Transport Forum. People are the core of our business, and our commitment to respect human rights, which includes labour rights, starts in our own operations. The Company's Risk . Upgrade my browser. Risk management explicitly addresses uncertainty. This policy outlines the expectations that the Council and University Executive have with respect to risk management, and to ensure management can demonstrate that risks in all parts of the University are being identified and managed in a way that is appropriate for the business environment and objectives. Our Treasury Risk Management team takes a conservative approach to hedging, securing protection up to two years into the future and giving us time to respond to any longer-term changes in our operating environment. From 2017/18, we will shift our reporting to open source disclosures, leveraging our The Qantas Group strongly believe that vaccination against COVID-19 is critical for the safety of our people, customers, ongoing operations and for aviation more broadly. Nominations Committee: Richard Goyder (Chair), Jacqueline Hey, Belinda Hutchinson and Antony Tyler. PDF QAN FY21 Investor Presentation - Qantas Join Qantas Frequent Flyerorsubscribe to Red Email today. ", A licensed engineer told ABC's Four Corners: "The planned work for the night, we used to get through it, what they planned for us almost every night. As a result, we have emerged from the pandemic a stronger and more resilient company. CDP website. No sponsorship is available at . Our approach Responsible lending Our credit policies incorporate consideration of ESG risk, regulatory requirements and voluntary commitments. The global financial crisis will affect the international business operations of Qantas Airline. . Two words showed something was wrong with the system, After centuries of Murdaugh rule in the Deep South, the family's power ends with a life sentence for murder, With Prince Andrew's sweetheart mansion rental ending, King Charles offers compromise that shocks his son, Flooding in southern Malaysia forces 40,000 people to flee homes. Investor day PDF 2018 Qantas Voluntary Tax Transparency Code Report

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