I want all of my cabinets installed on July 19 , like promised. Cons. At the time, I had made other quotes with other prominent companies in the closet segment, to name one, Home Depot. This will surely increase the credibility of your complaint. Here is the last email from the manager: $20,000. My were ordered a year ago and still are not in my house. So yes that date was available (of course) when i called as directed 2 weeks prior to they actually laughed when i gave them my Job number. We found his blood all over our closet, carpet, and the ladder that we let him borrow. Don't know why there are so many negative reviews. Date of experience: January 11, 2023. Think long and hard before you take your chances with Closets by Design or you may be in for a big dissappointment! TINA.org reader is still waiting for her promised free Kate Spade gift. The appointment process, cost, installation and the before/after is all in this video :) So my molding were never secured and are coming apart, they also damages many of my walls, the front lips for my shoe closets are falling off, the door they installed in the very beginning is gouged, which the installers did, they installed a faulty lock on my jewelry cabinet and the list goes on. Nobody came in. Closets By Design offers a no-obligation estimate, in your home. On 10/07/2022 they came to install the shelving units as described in the contract. The case is still moving through the courts and has not yet reached a settlement. WHO ARE THE KIDDING WITH THEIR PRICING. This is a video about my experience with closet by design. DO NOT HIRE THIS COMPANY. Feb 26, 2016 5:26 pm EST. Images. (not laughing) They first off pulled one of the electric boxes out of the wall and just wrapped the wires up and stuck them back into the wall, no connecting or taping the wires. We called the manager and she was very rude and told us that if we didn't read the contract it was our fault to trust them and not read the contract. My wife purchased a pantry through Closet by Design. Upon calling, I was told I signed a contract to 6 months and they do not offer 2 years, only 1 year. I thought it was the plumber who designed the doors." Karen, Dustin, and Naomi would love to help you get started on turning your dream space into reality. Depending on the material, size, and design, you can get customized closets at a cost of $1000. I called to find out what time tomorrow they would arrive. At Closets by Design, we proudly offer three distinct closet systems to organize both your wardrobe and your life. Thanks, I paid approximately over $10, 000.00 to this company and have been treated so rudely and unfair it is sick. Advertisers above have met our July 19 I paid a heavy price for a What a Mess I loan this to the bank and Im thinking to talk to the bank and dispute it . Think before you hire this company. I took the day off to be there and no one was showing up. The flooring installed is curling up and coming apart. The designer was a joke but was able to shimmy my hubby for money down to keep the prices! Elizabeth Webster and Alexander Burckle are suing the tour company, Sail Maui, over the incident, which they say occurred in . mediocre job. 3rd set brought after 5p today (all appts were on Friday afternoons/evenings but I had to be here from noontime onso lost 5 half days of work!). The guys that installed them were thorough, kind, considerate with my home and did a great job adjusting to my crooked 70 year old closets. Terms and Conditions. Flexi Storage White 6 Shelf Walk In Wardrobe Unit. Closet by Design - custom design and installation of pantry. This case was filed in U.S. District Courts, California Central District Court. The way I see itI paid top dollar for top servicePart of the job IS SERVICE not just cabinetand he gave me a bunch of backtalk. Verified customer. I called 2 mths ago, she told me that it would be in October. Closets by Design (Shirley, MA) is the mose incompetent, inefficient and unprofessional company I have ever dealt with. Desired outcome: ComplaintsBoard.com is a leading complaint resolution website on the Internet. The American musician swapped two vintage Ferraris for a 1970s Maserati, but is now suing the . So much so that we are having a "mudroom" cabinet installed soon. The initial purchase price of any franchise includes several fees. I was so excited to have them done and against my better judgement I moved forward with the install with a crazy price WHAT WAS I THINKING? I responded: "Do I have to wait for another two months? From start to finish ( and not finished yet) they have been a nightmare to deal with. I called the customer services manager (Jennifer) the next day and her response, in her exact words, to these issues, so, what do you want from us? She was very rude and then never followed up. It is not even close to be average quality. Closets by Design has a franchise fee of up to $20,000, with a total upfront investment range from $152,000 to $428,000. There were some complexities that Erica promised to review before going final but this never happened. At this point Im considering doing a joint case with the many people they have screwed over. This was the WORST company to deal with bar none! Copyright 1997-2023, Ripoff Report. Does AOL still exist? I am not going to recommend not doing business with this company because it's always a matter of luck, I had my bookshelves installed by them years ago and everything went smoothly, but my advice is when you want to start a project, stay away from Jen, she is the so-called designer who took the wrong measurements and has no clue what she's doing, and when you have a problem, avoid talking to the other Jen, who, I repeat, is a real piece of work. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I had so many issues with the people in this company that the process was exhausting for me. In the afternoon I called them and asked for the manager. I feel your pain. Each time I only received the run around and was told each time "We should have everything for you tomorrow" but when tomorrow came nothing was right. But those expensive pieces are for large spaces with premium designs. No wonder they have alias names. On April 9, 2021, I received a telephone call from Design Manager Jose Arcinega that the design and measurements made by the original designer, Tamara (who all of a sudden does not work at the company any longer), would not work, and changes were needed. Good luck with your project with No-Closet by No-Design! You can get quality for a lot less! Custom Closets By Design Palos Il Patch. The investment for this closet is about $150 per linear foot or $1,200 total. I even told them that I would be open to doing this closet plan in a different property but never got a reply about that either. And tell me that they had an opening on the19th. Why Ripoff Report will not release author information! Paying for it all. The Judges overseeing this case are Karen E. Scott and Josephine L. Staton. The purpose of this Privacy Statement is to . When the closets got installed, the installer had to get a filler piece made to get the . There is no learning curve . Trump asks for the moon in NY attorney general fraud case, demanding more time despite strict warning from judge. And I got the phone call we need a deposit to hold thos years pricing When I decided I only wanted 2 out of the 3 closets done they said they dont return deposits and kept $400 of my money! The material is CHEAP! A deposit of $1, 673 was provided. How those businesses take care of those complaints is what separates good businesses from the rest. You all have helped me to not make a very costly decision. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. THIS CODE SAVES YOU $$ GET CODE Closets. Thanks after reading posts I think I dodged the bullet. I told him about it, to let him know he did something to the power in that room. I am. Flooring sold to me was suppose to be the best quality for a garage floor here in the desert. Closets by Design Financial Performance Representation Report. Closets by Design is the latest retailerto face a lawsuitfiled over the alleged sale of merchandise at fictitious discount prices. They gave me the total due on the first unit and the installers started to work on the one unit that they had all the parts for. So once again I have to wait for another panel to come in so the job can be finished. We DO NOT remove reports. File your review. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Closets by Design, Inc. CBD Franchising, Inc. New to ClassAction.org? A baby born via IVF is at risk of developing a deadly cancer after a fertility clinic wrongly transferred a genetically mutated embryo, according to a lawsuit filed Wednesday on behalf of the baby's parents. I ordered a walk in closet by Closets by Design. See more ideas about closet designs, custom closets, closet design. When they started installing the doors, they realized that the latter were short. Jul 2015 - Present7 years 6 months. Our approach is customised to suit your needs. When you need a customised home storage solution, you can trust our talented team to design, build, and install high quality wardrobes and storage furniture that will look stunning and stand the test of time. I called them to give me an estimate and when they gave the estimate it looked higher than my budget, we said no and let it go, after 2 weeks at the end of the month the manager called and told me that they will do it for a cheaper price as they wanted to get the sales before the end of the month, we agreed upon a price and the next day the sales person came to our house to get our sign for the contract, this is where they cheated us, she brought the same design but at one corner they changed the depth of our cabinet from 20inches to 16 inches without notifying us, we overlooked it as we trusted them and the sales person was nice and signed the papers. I came in direct contact his blood and was disgusted and concern about risks of infectious diseases. Closets By Design Lawsuit Says S Are Fake Top Cl Actions. I would like them to install the right cabinets we talked about or refund our payment, half of it if not all. Add value to your home. This company does not We ordered cabinets months ago, only to have the installers show up without all the parts, including the doors. Defendants offers misrepresent the existence of a discount, the particular worth of Closets By Design products, the perceived value of those products, and the products resale or market value., The lawsuit looks to cover anyone who purchased a Closets by Design product subject to a 40% off or $200 off discount within the applicable statutes of limitations period preceding the filing of this action.. I just paid $11,000 for a closet (that afyer looking at the SAME material elewhere would have cost me about $4000 in material). I also requested another walk-in-closet and a murphy bed/office room since the consultant was already here. The lawsuit claims though the defendants have continuously offered 40-percent-off and $200-off coupons on their website since at least 2015, they have never sold their home organizer systems for the reference prices listed in advertising. The lawsuit seeks an injunction against the defendants from using false or misleading claims having to do with price comparisons in their advertising and marketing in addition to unjust enrichment and remedies available under the CLRA. We plan to move in next week. For more results perform a general search for "closets-by-design". When I reached out to the sales rep, she stated what I said was correct and to call the office backNo Luck and usually I fight situations like this. Flexi Storage White 3 Shelf 4 Drawer Built In Wardrobe Unit. I am waiting for someone to come out for the 3rd time. It looks very unprofessional, and there is no fix to this issue despite the fact we spent thousands of dollars! Corporate Advocacy Program: How to repair your business reputation. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. The proposed Closets by Design class action lawsuit alleges that coupons are used to present that customers are receiving a significant discount in making a purchase with the company for services or merchandise. I later decided to have wall to wall shelves put in my bedroom and my daughter"s. I figured I would give your company another chance. The Closets By Design Lawsuit is Annemarie Newbold v. Closets by Design, Inc., et al., Case No. Specifically, plaintiffs claim that the company misleadingly offers 40%. I also called their office 10 times, each time being told that a "supervisor" would call me but they never did. We offer FREE in home consultations with one of our experienced designers who will customize designs to fit your organizational needs. They sold me on something that did not work in my room and claimed it was my fault. A second deposit on final design and measurements was provided for $1, 673 on 4-7-21. www.closetbydesign.com, I guess this company will have to charge you arm and leg as a customer to effort their "workers" because 3 of their vans were parked at the Chevron gas station at North 7th ave in City of Industry this morning at 8:011 am and yes not pumping gas just hanging around and totally ignoring all other customers that were witting to get gas and I had to wait 11 minutes for a open bay and it wasn't any of them, they saw me taking their pictures but they didn't care. Initial Franchise Fee. The lawsuit states that consumers who were duped into making purchases would not have made the decision to buy if they had known the regular prices were actually false. Imagine your Home, Totally Organized! Rude and unprofessional, reflect poorly on the company as a whole. Anyone who can get a lawyer please do and let us start a class action suit against this company. That is when I found out that he took the wires he pulled off the power unit and just pushed them back into the wall. I gave them 30 days advanced notice for cancelling order, and they refused, they kept my money. Once again the measurments were wrong, but these guys had no idea how to fix the sizing mistake so they just through the panel up hiding a mural on my daughter's wall that means a lot to her. Did this cleaning lady clean your whole house? My bedroom closet we installed the end of July 2017 not to my original specifications. The retailer continues to sell items with "ejiao," a gelatin made from the skin of donkeys. This design includes 3/4-inch straight-edge panels, adjustable shelves, and half-overlay flat face doors. June 25, 2016. The post Closets by Design Lawsuit Claims Fake Discounts Mislead Shoppers appeared first on Top Class Actions. Own a Franchise. 4.7. Compare. But later he said he needed some light in the room. I ordered my cabinets ( approx $12,5000) in oct of 2021. After 4 months of not returning calls (and other stall tactics), his answer is that their design was correct, and its not their problem. The new date arrived and I waited all morning for the installer. 2) The salesperson is pushy and will make a fake call to the manager to get you a lower price; its just a gimmick to convince you. I said they could take off the PLATE. Exact same complaints as listed above and when I finally got the Mgr Roman, after the office girls (Maria & Joanna) kept hanging up on me or transferring me to a phone no one would answer, I told Roman that the "3" referrals I had for Designer Diana, he told me that was sales problem, he was with the installation side. I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. The first date for Installation was on Dec.20th with a call on Friday with a time of installation. Then they inform me that a panel for my daughter's room was missing but they assured me that the panel would be in the very next day. I don't think the "service n anager" exists. This closet was designed and built by Closets By Design, Manassas Va 703 330-8382. We decided to go with them in the end of April but they didn't have dates available till the first week of June and we a had to change that and we were give the next date in first week of July, Our install was done on 07/05/2017. They sent us out into the field with very little training. The lawsuit alleges that defendants misrepresented the nature, amount, and existence of price discounts on those services and merchandise items. But when all was done the installer had done a wonder job. I am so blessed and thankful that I decided to read reviews on this company because I had an apt with a designer this weekend and I have until today to make a decision. There quality of work is so bad that it's not even 3 months and my cabinets are falling off. ,Deer Park Long Island ,NY, Closets by Design Products are delivered with Excellent Quality and Workmanship Hamilton New Jersey, Closet World, Closet Dimensions, Closets by design Designer Pay Promise Fraud. When they came to install we realized that the depth was not what we asked for. After a month of not receiving any call backs I've now been informed the molding would not be completed unless I paid an additional cost. Schmidt National Law Group, 9191 Towne Centre Dr, #510 San Diego, CA 92122, (800) 631-5656. topclassactions.com. Royalty Fee: 6.8%. I want in on a suit against Closet by Design theyre an absolute nightmare. Also, I was supposed to have 2 years to pay it off, interest free, per the sales rep. You can get a used car to work for at least 6months at this price. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Here's what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business. Are you kidding me? Was deceived. There were so many other spots that we had missed hence we had to get a cleaner to clean the place. I had the worst experience of my life. Choose the color and finish that best reflects your aesthetic. We'll seestill waiting. I also had them give me a quote in December and decided I didnt want to do them until the spring. This website is not intended for viewing or usage by European Union citizens. 3rd set of file drawers? When the actual installation date came, the guys got a wrong design the cabinets are actually 3" smaller than the actual design and in contract. It all went downhill from there. Need to get this install complete as contracted, Read full review of Closets by Design and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Best of all, it's available at a price that's equally as pleasant as its appearance. I want a discount taken off for all the mistakes that were made and reimbursed for an electrician to check on that outlet. They would not remove it or replace it. This flooring has only been down for three weeks. (16) $239 .56. The problem is that they DO NOT fully train their designers. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Initial Franchise Fee: $20,000. I called and spoke to the receptionist, Maggie, to request the owner and/or General Manager's name and she REFUSED to provide the names. The rep who came to our home to sell the product was GREAT. After reading all the negative comments, who in their right mind would consider using this company for cabinet remodeling. I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. every closet is custom designed with many options that determine the price. All business will get complaints. I didn't know that the designer designed the doors, and the doors were short." We need to YELP this company into closure! I worked for the company for a little under 3 weeks as an installer . I am on a campaign. Closet World, Closet Dimensions, Closets by design Designer Pay Promise Fraud. I contracted for this job on 7/25/2022 to have 2 wall to wall, ceiling to floor bookcases installed in 2 of my bedrooms. Appropriately, this meritless lawsuit was dismissed without any settlement shortly after it was filed and prior to the time any response was required once the Plaintiffs lawyers were advised of the meritless nature of the complaint. This rating has decreased by -1% over the last 12 months. 15". And she responded, "Are you being sarcastic?" Before commenting, please review our comment policy. They continued from there to put up the unit. They do not belong in business. I am not in any way affiliated with closets by design, nor was I asked to post a positive review. They knew how to fix the measuring mistakes and my shelves look great. Closets By . Or I would like a refund. He did not tape or cap off the wires. Call Closet by Design 1-800-500-9210 Let's Get Started. He broke the wires that were connected to the power block. So I told her: "So you're a liar, right?" I would give them a 4-6 week heads up. (#22) First AMENDED COMPLAINT against Defendant CBD Franchising, Inc., Closets By Design, Inc. amending Complaint (Attorney Civil Case Opening) #1 , filed by Plaintiff . Clearly, she was not, and exactly the doors I did not want, arrived. 5. The next morning, I received an e-mail from No-Closet by No-Design confirming another installation day. Montgomery 1800 x 800 x 520mm White 2 Door 2 Drawer Wardrobe. Fresh and modern, our Everyday Collection offers a sleek solution to your closet clutter. SEVERAL phone calls to both customer service and the OWNER ( never returned my call) they are so disorganized. I was a designer for closets by design. DRL. Today was supposed to be the final piece which is a hamper and they even got that wrong. Unfortunately, we fell for it! The Avera system goes for the built-in look with its premium materials and includes amenity components like optional LED lighting. After dealing with several individuals in customer with no results I had to reach the manager of the Hamilton location. There has been ZERO response. On the 2nd trip out, the installer was great and remeasured to make sure the drawer fronts will finally fit. Back and forth, the reader can picture what happened, she hung up on me. Share your photos and videos with others to prove the truth of your words. She sent a few angry text message when I didn't get back to her for a week. Furthermore, the proposed Closets by Design class action lawsuit argues that the fake deep discounts were not even the retail market value for the three months prior to the publication or dissemination of the advertised prices. I want a discount taken off for all the mistakes that were made and reimbursed for an electrician to check on that outlet. I guess it may be all in the location, and your designer. I ended up with an ugly mess, and damage to my walls. These items and services are offered, according to the Closets by Design lawsuit, at a deep discount from the "original" price. It was a huge selling point when we decided to downsize to a new home in 2013, enabling us to begin responding to offers within 24 hours of listing our home. The owner Brian is about as crooked as you can get. PCR works with companies to arrive at their desired results. If she was nicer and more patient, I may have. Part way through they let me know there was another measuring problem in the 2nd room. Accordingly, the reference price and the supposed sale based on the reference price are deceptive and misleading to reasonable consumers, the complaint reads. To date, I have provided $3, 346 in payments. This was way back in June. They are the worst of the worst! I thought they did a fabulous job, and it still looks great to this day! Our custom closets are designed with you, the client, in mind, so you can trust that our closets will meet your needs with regard to flexibility and aesthetics. So now we waitand wait Desired outcome: The higher boss, it seems explained the process which is " the warehouse can change your design and make smaller cabinets as agreed without asking the customer " . Closets by Design will help you design a closet. Lawyers for Trump say they can't . The Rep who measured for the unit was off by 8 inches side to side and 8 inches for the set of 8 cubbies I had installed under my tv. I have made a decision to NOT let this go.

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