Is it possible to contact their police department? Click on Send. 05:05 PM. Dispute the refund. I got pictures proving what i shipped on the box along with UPS signature proof of delivery (he filed the claim 15 days after receiving and 1 day before EBays buyer protection 30 days.) All sales are final after the buyer rates the seller or 3 days after delivery. Even if Mercari rules in your favor and does not allow the return, you will not have to worry about a review being posted. Person buys 2 things. Wondering how the new IRS reporting thresholds for Form 1099-K apply to you? I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. I asked Ron, who was by far the best rep I dealt with, what a seller had to do to prove to ebay that a buyer has sent a different item than what was sold. Funny thing he could never tell me what he claims he got or send me pictures. In this scam, the buyer then accuses you of sending a damaged item. 1. I agree. So buyer filed a claim for a return with eBay citing wrong item sent. It looked about right on mine when I photographed it.I hope you still enjoy wearing it - it's a lovely looking top!Take care,Kimbooley, on I don't want to leave anyone in the lurch, but I'm not sure what more I can do. Disputes about the quality of the item are not billing errors. Welcome to the Selling board! To reach customer service, click Help & Contact (top or bottom of the page) and choose the appropriate topic you need help with. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, Press J to jump to the feed. Never saw it in my life. USPS. The email will state that the payment will be released to you once you have proven that the goods have been sent. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. The online auction site launched in 1995, and scammers have used it ever since. Can Usps Tracking Be WrongPost Office have such a horrible . I think most first-time eBay buyers create their account the same day they place their first order. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, Press J to jump to the feed. Finish enrollment at any CLEAR airport location next time you fly. BUYERS ABUSE POLICY Sellers should be very careful when describing items and only ship out things as described. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A collectable which I still have. Its unfair they side with the buyers all the time. Disputing the chargeback can take a lot of time and hassle on your behalf. Its the reason Im looking into EBay Protection Program right now. Other platforms I never had a problem with over 6 years. In the tracking updates for the package, it has the USPS tracking #, but then it went through customs and then, I guess when handed off to Canada Post, Canada Post supplied a Canada Post tracking #. Press question mark to learn the rest of the keyboard shortcuts. Is there any point in doing that? 26-05-2020 I sold an item for $55 and they sent a return saying I didnt send the right item. Locate the order that you placed and select "Return or replace items" which is listed on the right-hand side of your computer screen. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. Then find one of the facebook groups for sharing scammy ebay users and share his username. Yeah you filing that stuff 100% does nothing. I'll go over how it happened, what I did to fix it, and how you can. Strictly No RETURN NO EXCHANGE policy. Good for you. The thing to remember is that these slip up were t. So that makes it look like it is the package but I didn't have any "glass fragile" stickers on it like in the picture. I would return the item back royal mail tracked signed for and explain it is not the item you sent them and it was used and worn. It seems I have no time to inquire. I told them to send it back to me and I'll give them a refund. PayPal Seller Protection exists to help sellers trade confidently on eBay. I called ebay on July 26th before accepting the return to explain what was going on, and what my hesitation was given the amount of people attempting to scam graphics cards. They aren't. Thanks guys, Ive emailed the buyer and said shes sent back the wrong item, and would she like me to return it back to her and she can still return the item I sent outhaha not sure how to open a case on this kind of problem but Ill go and have a look through help. Check out this video to understand how dimensional weight is measured when shipping. Record any serial numbers or unique codes. If you haven't replied to your buyer yet, I'd send a message saying approximately the following: Hi there, thanks for letting me know the top arrived safely! Its just getting worse, sadly. His failure to reply to me or send pictures until after Case was decided on his favor was strange. I had them call the next morning and asked them how one was supposed to prove this, and asked if it was ebay's policy to be complacent with their website being used to commit felonies. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. Go to ic3.gov and fill out the internet crime form. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Refund, repair or return. Ebay going to shit with scammers abusing the money back guarantee. As per the returns policy you are within your rights to refuse it. The most common dispute for a scammer is the "not as described" dispute. Yup pretty much. It expressly says this in the PayPal Seller Protection terms. and our Along with photographing everything, try to record any identifying details about the item. The person actually said yes, then back tracked when I asked them to confirm that ebay is completely fine with buyers buying an item and then filming for a refund and sending back a different item and she started go back track. what is beyond infinity most expensive car ticket. wall, Sunday | 427 views, 9 likes, 1 loves, 60 comments, 22 shares, Facebook Watch Videos from Lemonjuice McGee's Comic Cavalcade: Sunday Mystery Wall is back! I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. The one I received is as per the photo. When a problem with your order occursit doesnt arrive or is the wrong itemthe victim calls this number. Otherwise she wouldn't have bothered. Put your blame where it belongs with Chinese sellers! You send the item promptly but days later you find that the check bounces, leaving you with nothing. From the "Reason for replacement" drop-down menu, select "wrong item was . I sell on Ebay myself. If you bought the shipping label through eBay, then the reference # would be correct, not chance that you wrote the wrong # by mistake. If the shipped item was sold for under $750, delivery notification is adequate proof. Youll be asked to provide evidence that the buyer returns a different item (I just submitted a pic of the item I sent and the pic the buyer sent me) and sign an affidavit. Made sure we sent all images to amazon as it was within 30 days of purchase. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. The item could have gotten mixed up during a customs check? Cookie Notice 04:02 PM. to confirm if the buyer is correct as they just seem to send the item back to me and when I complain to say nothing is wrong with the . Learn how to spot these common eBay scams targeting both buyers and sellers, and learn how to avoid them. man!! Contact postmaster and file mail fraud. If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer's money in full -- including shipping costs. The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. A buyer can dispute a transaction for many reasons: the item is not as described, the item never arrived, the wrong item, etc. The buyer received an item that was not as described (misrepresented sizing, undisclosed damage, a different material, a non-existing detail or feature). I would do that myself in those circumstances. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers, Maximize your eBay sales over Februarys biggest holidays. Open a case with Amazon so that they have all the details including pics of the item that you sent to the customer and the item that they returned back to you incase it goes to a A - Z claim. If you want to file a refund request hassle-free, sign up for DoNotPay and do it in minutes! In most cases, the refund takes 3 to 5 business days to process. Example: You bought a table, and it showed up with only three legs. However, this morning they sent me a rude email saying I'm sending fake products and to get a real job. Im concerned this is a scam. I did became a pain with calling everyday and today calling 5 times. If you have any problems paying for your items, we . Offer to send him a return shipping label. Plus get a receipt from USPS. When you issue a refund to the buyer They'll be refunded through their original payment method. . After 20 minute hold a supervisor from the Philippines comes on, long story short he said : while I was on hold he was reviewing my messages and the buyers messages along with my pictures and his pictures and he thought the buyers story did not add up. If it's a scam, call their bluff, tell them to send back the item, if they send you something other than what you sent, report to eBay. You can report an issue with a seller to eBay directly here. Once I listed a new in box item as white when it was really blue. "That picture shows different items rather than what I sent. Once you've sent the replacement, let them know it's on the way and upload tracking information to the request. I asked my boyfriend to print off the labels and post them while he was at work. This is why I take photos of the item with the eBay paperwork. If the buyer puts in a return request with the "Item not as described" as the reason, it DOES NOT mean that I automatically have to accept a return of the item. As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. Tell them you will be contacting their local police department to file a complaint and for him to be prepared to talk to the police, because someone must have tampered with his package. A buyer happily purchases your item. The buyer receives the item but claims you sent an empty box in other words, accuses you of fraud. Buyer says I sent wrong item, is it a scam or was it mixed up in the mail? Only Item Not Received (INR) or Unauthorized Payments claims are, by providing proof of delivery or at least proof of postage in regards to Unauthorized Payment claims. on Choose "have us call you", that's the best option these days. Things like this happen. They also have to protect their buyers from fraudulent sellers. Be cautious when purchasing items from the following list: This scam is clever because the deceit occurs offline after the eBay transaction is complete. 26-05-2020 Accept it and issue return label. The fact that the buyer claimed the item didn't work instead of INAD (item not as described) also would have made it easier to prove.my case. This is what it takes to get ebay to appeal a return in your favor. Those labels are a lot bigger and I never cut them to a smaller size. How were you able to call eBay? 26-05-2020 I've never owned/sold a necklace like that. 09-10-2020 So eBay took the loss when they refunded me. I've just had a look at your other listings, and in general most of your photos are underexposed a little i.e. Buyers can return items for any reason on Amazon, and if you refuse to accept a return they are likely to put an A-Z claim in. Seller deleted listing immediately after purchase? I stopped shipping to Canada because of customs problems. If a buyer received the wrong item, it arrived damaged, or it doesn't match the listing description, the purchase is covered by the eBay Money Back Guarantee policy, they can return it to you, even if your return policy states that you don't accept returns.. Read the feedback other have left for the person. I asked what exactly was wrong, what were the specs of the system, and what cooling system they were using. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. Contact the buyer directly to try to resolve the issue Send a replacement item: If the buyer would rather have the item than a refund, use the "Send a message" option to offer them a replacement. The item I sent out was also tagged, this one is not. Additionally I have filed a local police report (which they closed since they can't prove "who" the offender was) and filed a mail fraud case with USPS. I saw in a similar post somebody suggested to ask the buyer to send the "wrong item" back, I guess for evidence. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. CHAPTER XIII. This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. People are getting desperate, violent and all kinds of other things lately. Learn the fundamental steps for running an eBay business. So it sucked having a negative mark on my account but it was the only thing I could do. I take pics and and email amazon all the details of before and after and the condition it is come back - Both early political pieces. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. In order to fill out this request, customers must do the following: Log in to your Amazon account and go to the Your Orders page. ive had power sellers defraud me for a 50 cent lowes coupon. Buyer pretended the item/ring was not as listed. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. Or when Lululemon sent a customer 19 extra running hats, priced at $32 a pop, but was only. There is undisclosed damage to the item. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Supervisor told me to hold up on Police report and wait for UPS to step in. Item compatibility is buyer s responsibility. Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price. Paid a tailor 4.50 repaired it and sent back with DPD signed for. I'm convinced, from reading other posts online, that the first one is completely computer generated, or done by someone with zero knowledge of English or Google translate. I asked the buyer if the package he received was damaged or opened. on Put it in a bag took pics opened case and returned back explained. 2023 Comparitech Limited. All items are made out of High Quality fabric. Possession is the point when a buyer loads purchased items into their vehicle First of all, from the Apple menu, restart the Macbook Pro. 06:44 AM If so, it's definitely not a package I've sent out. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. Ask if they want you to dispose of it or return it to them. Its a battle that sellers will always lose but eBay does help their best sellers that have track records of good sales. Log in to their [Amazon Web Service (AWS) account] Go to [https://sellercentral.amazon.com/], then click on "Manage my orders" Click the orders icon Click on the "Manage Your Orders > Refund or Replace an Order" option. Honest mistakes happen. I've msg'd the buyer and asked if they could see a return address or the USPS tracking number. Same thing just happened to me and I was able to keep the earning. There is one more scam that I have had to deal with. Also on my initial dispute call the person I talked to said that I should try and see if they buyer would take a partial refund Really wish this sub didnt have a rule for sharing names of ebayers because thats definitely someone Id add to my blocklist. My problem is that the buyer wants a refund, even though they gave me the wrong address which is 100% a fault of theirs. So under the tracking info on Ebay, I have the tracking #s for both USPS and Canada Post. @deala0621:There's no point in contacting Canada Post, or USPS. The buyer sent me a cheap shirt instead of the shoes she bought, and ebay sent that same ridiculous first email that you mentioned. This is what people are doing nowadays, so selfish. Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. In one example scammers contacted AT&T customers and told them eBay would pay half of their cable bill if they paid six months upfront using eBay gift cards. Ebay basically says, "Well we don't know what you actually sent the buyer so we can't be sure who's side to take here so we always favor the buyer." I am simply astounded.

Atlantis University Football, Sml Chilly And Elaina, What Kind Of Harmonica Does Mickey Raphael Play, Matthew Simmons Wolves And Warriors, Come Dine With Me Castle Wales, Articles B