This forward-thinking advanced service model epitomises our thinking on how best to serve our utilities clients. Thames Water was repeatedly criticised for the amount of water that leaked from its pipes by the industry regulator Ofwat and was fined for this. However, the new design was not intended to cope with the doubling of London's population over the following 150 years. They are the wastewater solutions provider at the heart of the UK drainage industry. The CSC is at the centre of a network of regional utility hubs, in Rye Meads, Kidlington, Gerrards Cross, Beckton, and St Iver, from which our teams operate around the clock, 365 days a year. Copyright 2023 Lanes Group plc All Rights Reserved, To receive a response to your enquiry, please tick this box to give us permission to contact you. Chaparral Lanes [76] The third stage is the 25km (16mi) Thames Tideway Tunnel, which was proposed by the Thames Tideway Strategic Study, including Thames Water, as an effective solution to deal with most of the remaining problem. Judges were impressed by an initiative led by Lanes to develop a revolutionary drainage vehicle, Van Pack 2.0, for Thames Water. Sheridan added "the constant use of flow clipping to protect the treatment process, so that, despite the regular and prolonged discharge of untreated sewage to the River Thames via the storm outfalls, all samples taken at the final effluent outfall complied with the permit. Thames Water has a licence to discharge sewage into the watercourse in storm conditions. . In 2016, it paid the largest fine for a single pollution incident of 1 million. From this revenue, it generates a profit before interest, taxes, depreciation and amortisation (EBITDA) of around 1bn (50%). This facility employs a sizeable workforce and industry-leading, state-of-the-art equipment to serve customers in the London area and beyond. Win 50 voucher by taking part in our employee wellness survey. Click on a column heading to sort by that column ascending. Thames Water serves 15 million customers - which is approximately 27% of the UK population. Copyright 2023 Lanes Group plc All Rights Reserved, To receive a response to your enquiry, please tick this box to give us permission to contact you. of any UK water company. Andy led the Lanes emergency team, working on behalf of Thames Water, that first responded to the discovery of the Islington concreteberg. Each of them benefits from our drive to innovate, creating customer service fit for the digital drainage age. Its adoption of app-based technology has not only saved countless paper documents, but also saved time and effort, while enabling the business to remain transparent through the extensive use of photographic images. Thames Water is regulated under the Water Industry Act 1991 and is owned by Kemble Water Holdings Ltd, a consortium formed in late 2006 and formerly owned by Australian-based Macquarie Group's European Infrastructure Funds specifically for the purpose of purchasing Thames Water. The Great Stink occurred in 1858, and focused government and public opinion on cleaning up the Thames. Wed 8:30 am - 5:00 pm. Customer Solutions Centre However, if working closer to home is important to you, we can help with that too - our 25 depots spread across England, Scotland and Wales makes that a possibility. Thames Water serves 15 million customers which is approximately 27% of the UK population. [48], In 2022, a report published by the parliamentary Environmental Audit Select Committee on water quality in the UK's rivers showed that Thames Water's Mogden wastewater treatment works in Isleworth discharged a quantity of sewage which would fill 400 Olympic-sized swimming pools on 3 and 4 October 2020. Working in partnership with Met Police, Royal Parks and Thames Water we carried out vital inspections on the sewer network beneath Buckingham Palace and The Mall #thameswater #lanesgroup . Services we deliver to Thames include reactive and planned blockage clearance, internal and external flooding response, pollution control, remedial drainage, tankering and overpumping. Untreated sewage with a high ammonia content was discharged into the Fawley Court ditch and stream that flows into the River Thames at Henley-on-Thames. The cash generation of the operating business (before interest and taxes) is thus around 0m 200m or 0% 10% of revenues. Biwater provide sustainable treated water solutions that serve communities, help protect the environment, and foster economic development for generations to come. In this article, we look at the many great things about working in the sector and show you what its really like to have a career in this growing sector, while busting a fair few myths in the process. On 17 October 2006, following several years of criticism about failed leakage targets in the UK, RWE announced it would sell Thames Water for 8 billion to Kemble Water Holdings Ltd, a consortium led by the Australian Macquarie Group. [57], In September 2012, clogged-up pumps caused sewage to be released into the Chase Brook, near Newbury. Thames Water uses Lanes Group invented SewerBatt technology for sewer inspections in UK Share Lanes Group and Thames Water have implemented the SewerBatt acoustic inspection, which uses sound technology for assessment of sewer conditions in Thames Water network. The company was fined 10,000 and ordered to pay costs of 4,488 [53], On 29 October 2011, Thames Water released thousands of tonnes of raw sewage into the River Crane in Greater London, killing thousands of fish, when a six-tonne valve jammed during routine maintenance. Thames Water Utilities Lane Closure Debra Bentley 07786 965683 Fulham Road o/s 678 - 680 Proposed 14/03/2023 17/03/2023 Connections Projects: Installation of a new electricity supply for a customer: disconn of existing service and install of new service (Pedestrians 2 way signals) Thames Water Utilities 2-way lights Debra Bentley 07786 965683 Currently the largest shareholders are Canadian pensions group OMERS (23%),[9] the Universities Superannuation Scheme, (19.7%)[10] [11] BT Pension Scheme (13%),[12] the Abu Dhabi Investment Authority (9.9%),[13] the China Investment Corporation (8.7%)[14] and the Kuwait Investment Authority (8.5%). Energy Digital Magazine focuses on energy news, key energy interviews, energy videos, the 'Energy Podcast' series along with an ever-expanding range of focused energy white papers and webinars. [60], In July 2019, Thames Water was fined 607,000 for polluting the Maidenhead Ditch and the River Cut in Berkshire. [7], The necessity for action has added urgency because of imminent water quality fines of up to 1bn by the European Commission on the UK Government. Via Verde Medical Group is a Practice with 1 Location. Underpinning its mutual dedication to its customers and employees is its simplified Essential Standards operational handbook, which has already won an award from Construction News for its innovative format of communication through illustrations; it has even been adopted by some of Lanes clients. They also have an effective operational lifetime of nearly a century, which means that communities have utility solutions that are built to last. Coverage on the story gained worldwide interest. BP Training. [6], In April 2014, it was announced that Lanes had become the first British company to carry out a no-dig lateral junction (known as a top hat) repair on a wastewater network sewer. [36], Thames Water has hit its Ofwat-agreed annual leakage-reduction target for each of the ten years running from 2006 to 2016. Lanes Utilities has had to address what Ashby called: A paradigm shift in the water industry, where we are seeing demanding customer challenges and the opening up of the market by the regulator OFWAT, which includes the prospect of increased competition from other companies. In response to this, the company has rolled out investments in excess of 10 million to strengthen its specialist fleet; it also follows Kaizen principles to maintain its ISO:9001, 14001, 18001 and 22301 accreditations. In January 2009, Thames Water pleaded guilty at Sutton Magistrates Court, and was subsequently fined 125,000 at Croydon Crown Court and ordered to pay 21,335 in clean-up and investigation costs. Lanes Group plc, Ride along with Thames Water + Lanes Group blockage clearing team - March 2022 Founder Will speaks at Advanced Hackspace Symposium - March 2022 Partnership established with Olivia Wireless (+ Vodafone) for telecoms - February 2022 Max Ruggeri joins as Data Analyst - February 2022 Successful testing completed at Tideway - January 2022 Lanes Group Director Andy Brierley said: "We're thrilled to be able to supply these specialist services for Thames Water and its 15 million wastewater customers. Having hundreds of thousands of drainage jobs under its belt, Lanes is perhaps the best placed in its sector to confidently drive positive change in the industry, Ashby said: Lanes really cares; we always want to deliver for our clients and customers and we are not scared of trying things differently.. Slough Sun Closed. It has become the UKs largest user of specialist recycler jet vacuumation tankers, which use less water and fuel In May, Lanes Utilities became the first drainage contractor to deploy acoustic sensing technology to survey sewers, an innovation that promises to make sewers more efficient and reduce pollution. Lanes also incentivises its workforce: on top of a competitive salary, employees earn bonuses every time they successfully deliver excellent service, as evidenced by feedback from customers; in additon its top quarter of drivers are entered into a monthly prize draw. Thames Water Utilities Limited Registered in England and Wales. Slough It also recovers phosphates an increasingly important source of a dwindling naturally occurring mineral. [21] In December 2006, the sale of Thames Water's British operation went ahead, with RWE keeping the overseas operations. 909-592-2772, View our Tournaments 929686. Lanes Group has joined other contractors on a framework pool to supply the services for three years, with options to extend delivery for up to eight years. We recruit for a variety of different skill-sets, both in the field and in offices at one of our 22 depots across the country. Despite tankering and alternative routing, the volume of sewage from Heathrow overwhelmed the operations. The concreting of huge amounts of London's green spaces causes substantial rainwater run-off into the drainage and sewerage systems which had been expected to soak into the ground. It was fined 300,000 with 61,000 prosecution costs. Could you be our next Data Analyst, Mechanical Engineer or Marketing Manager? At Lanes Group, staff generally work around 40 hours a week, with some 50-hour weeks when night shifts are involved. Click again to sort descending. With depots across the country, Lanes Group is always looking for skilled individuals to join our team. Likewise, it daily removes, treats and disposes of 4.7billion litres (1,000million imperial gallons) of wastewater from 15 million customers (5.1 million properties) using 2530 sewage pumping stations through 109,400km (68,000mi) of managed sewerage mains to 348 sewage treatment works across an area of 13,000km2 (5,000sqmi) of South England. [69] Joseph Bazalgette's remediation of the ensuing 1850s Great Stink renewed much of London's sewerage mains infrastructure during the period 1859 to 1865. Related case studies. [23], In 2012 some of the company's stock was acquired by the BT Pension Scheme (13%), the Abu Dhabi Investment Authority (9.9%) and the China Investment Corporation (8.7%). Such high EBITDA margins are not uncommon for infrastructure businesses, given that they need to re-invest the majority of the EBITDA into the asset base to continue to be able to generate EBITDA. Lanes Group plc Customer Solutions Centre This contract makes the company solely responsible for the waste management of roughly 14 million homes or 25 percent of the UKs population. Our overriding focus is to deliver a quality service for Thames Waters 15 million customers an approach that has seen the water companys wastewater service incentive mechanism (SIM) scores reach record levels. In 2010, Lanes Assistance Services, a claims management company owned by the group, was the subject of a 12 million management buyout backed by private equity firm Gresham. Then, a specialist team from Lanes decided to look at the possibilities of using our existing infrastructure and knowledge to go a step further. He said: We travel roughly 6.5 million kilometres each year, so weve invested a lot of time and energy in making our employees lives easier. Over the past year, Lanes has invested not only in its fleet but also over 900,000 to provide training, tools and equipment for its employees, alongside a significant investment in its staff wellbeing project. Accepts Medicare. The prosecution followed an investigation by the Health and Safety Executive.[34]. The incident was caused by a lack of adequate monitoring in place at the Henley treatment works, as well as faulty equipment. [5], In 2013, the firm won a 750 million contract to provide emergency blockage clearance and remedial drainage work to Thames Water in north London and the Thames Valley. Lanes Group Plc, operates several utility hubs across the length of the country, with our Slough depot being one of the biggest.