The technician told us it would be $1000 to repair unless we signed up for the appliance warranty that would cover all the household appliances ($500). I notice this is only for the 3-door models. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. Have not seen this # in previous recall notices. Amazon.com: Water Filter Kenmore Elite 795 My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. Sesrs Kenmore Elite 2018 failed compressor & electronics board. I'm being told the compressor is on back order so it could be a while. The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. It allows for more convenient access to fridge and freezer contents, which will make cleaning easy, too. Official Kenmore elite refrigerator parts | Sears PartsDirect Do I qualify for the class action suit? In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! 5 years old Kenmore elite mod 795.74027 compressor quit, repair man said don't fix, nothing but problems not worth 800 to 1200 to fix he said buy whirlpool the Kenmore is LG. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. I have been without a refrigerator since May 23,2021, it is now June 10.2021. Tech support check and schedule tech to come out today. Fingerprint Resistant. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. Repairman told her it was compressor and said to throw it in the garbage. Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Quit cooling 4/9/20. I finally somehow was able to get an appointment scheduled. The Grab-N-Go door is an unhelpful gimmick that spoils this refrigerator's potential. same problem. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. The builder that did my house had Sears as the appliance supplier unfortunately. 4/28/20. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. Refrigerators should last more then 2 yrs. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name. Glad the Sears closed by me. Purchased a Kenmore Elite 3 door bottom freezer in 2015. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. Plugger Refrig in thinking it would start working. Since, it's not an Elite Sears will not cover repair. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. Besides having ruined food and a big mess to clean up I am now with a useless appliance. I would also have to pay the labor charge in excess of $300. I have an appointment today but just got a call from the technician that he is delayed and may not come. Looks like another class action lawsuit is needed for these Kenmore refrigerators (apparently shady LG parts STILL being used ! Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. Please add me if/when a lawsuit comes up. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. Needless to say all the food was lost. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. Compressor out in my unit. Model # 795.72043.110. He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. 79572063112 Kenmore Refrigerator Parts & Free Repair Help I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. I would gladly push this refrigerator to the curb. 795.7519240 . External Dimensions. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. Needless to say, I will never engage in a product or service from Sears. HELP. Compressor number TCA38151706? Kenmore 94283 4.3 cu. The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. I will never buy LG or Sears appliances again. Bought my Kenmore Elite May 2019. Bought refrigerator in 20l8 compressor just went out 2022. Kenmore Elite 795.7103 Series Use And Care Manual We have been without a fridge now since then as the Sears Repair . Please help! Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! They make em pretty and fancy looking like the high ticket appliances, but they are junk. By the next day, the freezer was thawing and the fridge was no longer cold. Now the repair service has to order the parts and we are still without a refrigerator. This has a LG Linear Compressor. I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610. Would certainly like compensation not only for repairs, but for all the lost food. We didn't have him fix it and then read that my compressor has a 10 year warranty. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. LG is totally unresponsive to the needs of their consumers. Poor appliances. My husband and I purchased an LG French door refrigerator January 25, 2021. Water leeks from the bottom freezer out onto the floor. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. Can't get service call from Sears until July 8th. Location. Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. We ve turned it off for now. Customer service is just a bunch of dopes and you never get anywhere. I guess the code it for the freezer a defrost sensor. Tech said compressor was burning hot (huge fire potential?). Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. It is pretty bad when no one will work on them. Purchased in 2018. Do the following of the light in your Kenmore refrigerator is not coming on: 1. We called a repair person and they didn't know what to do because it was intermittent. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. I contacted our local news agency as this is just ridiculous worst product ever and worst customer service ever. Vicksburg Junction, Arizona. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! I call the warranty who sent out a part and told me a repairman would contact me. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! compressor/sealed system has failed. This website is a partnership among six federal agencies. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. 3. Sears tech just came out - I could literally copy and paste the response made by martin polland. At the end of the day on Friday I went on the chat line and chatted with Nicolas Willis. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. Kenmore elite refrigerators model number 795 - Best deals on refrigerators 450$ plus went into the trash. What the heck do we do in-between. The repair man told me that he had those model with the same problem for that year. Compressor never begin cooling or freezing. I had warranty had it replaced. Only part is covered under warranty. I purchased a Kenmore Pro, model number 795.79993.510, on 12/4/2015. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. Sears states we have to use their technician or the manufacturer warranty is null in void. The freezer seemed to not be cooling very well. Do not purchase Kenmore or LG. Ringing endorsement for buying a LG fridge aint it? Maybe if I was a Senators son!! I was then advised to go to Schedular chat on Monday. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. After that fiasco the Kenmore refrigerator compressor stopped cooling after only 18 months. It covered everything. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. Don't buy LG. Aug 16, 2019. The equivalent new refrigerator costs $3,300. Looks like another class action lawsuit is needed for these Kenmore refrigerators. Sears could not get tech out until July 19. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list.
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